To deliver travel service excellence to each and every
CI Travel is a company of people dedicated to delivering
customer services and solutions based on listening carefully to the
needs and goals of its customer and responding with innovative
applications of service and technology.
- We commit to exceeding our customers' expectations for quality,
responsiveness, and professional excellence while delivering within
the agreed terms, conditions and schedule.
- We maintain the highest standards of
ethical behavior and professional integrity.
- We employ people of exceptional
creativity, expertise, and determination who work closely with one
another and with our customers.
- We pursue growth and market
diversification to increase value for our customers and opportunity
for our employees.
- We motivate and reward outstanding
performance through our stock ownership system.
How we achieve our mission is as important as the mission
itself. Here are CI Travel's core values that are the guides by
which we navigate:
- Professional Excellence
We want to perform superior work. We demonstrate thought leadership
and problem solving through dedication to client needs.
We define our success by our customers' success. We are committed
to delivering excellence, meeting expectations and satisfying
- Ethics and
Ethics is our foundation and constant commitment - unchanging and
unwavering. We are accountable to lead by example and uphold the
highest standards of integrity and accountability.
- Culture of
Our employee ownership culture is the cornerstone of CI Travel.
Employees who act like owners contribute significantly to our
success. Ownership builds employee satisfaction, commitment and
retention - and these attributes are directly linked to customer
satisfaction and a long term career at CI Travel.
- Importance of the
CI's people are our most important asset - we hire those with high
capability and potential. We value the skills and expertise of a
diverse work force. We respect each and every employee and their
opinions and foster a collaborative team oriented approach to our
service. Open, honest, and regular communication with our employees
is the foundation of the team oriented approach.